Returns, Refunds & Warranty

Apparel Return Policy

Unwashed, unworn, or defective merchandise may be returned within 30 days of purchase with the original receipt. Include the receipt and circle the item(s) you are returning.

We credit the card used for the cost of the item(s); you are responsible for shipping charges. Pack and seal your return securely in the original package. Packages must be returned prepaid — we do not accept COD deliveries. We refund shipping only if we sent the wrong item or the item is defective.

Return to: Blauer Tactical Systems, Inc., 270-F N El Camino Real #477, Encinitas, CA 92024.

This policy applies to apparel only — not to digital products or High Gear®.

Digital Products & Subscriptions

Because digital products and online training are intellectual property that is accessed immediately, they are not eligible for a refund. Digital products and online training are provided "as is" and "as available," without warranty or condition of any kind, express or implied.

High Gear® Returns & Exchanges

• Ordered the wrong size? We will accommodate the exchange. You are responsible for return shipping.
• Damaged gear from accident, over-use, or misuse? We will repair it for you (a labor charge may apply). You are responsible for shipping.
• Returning gear for any other reason? A restocking charge applies and the balance is returned to you. For hygiene and safety reasons, we cannot accept merchandise that has been worn, washed, modified, or damaged.

Questions about gear: highgear@blauertactical.com

High Gear® Warranty Statement

High Gear® is a quality-manufactured item and special care goes into its construction. We repair or replace components found to have defects in material or construction. This warranty does not cover normal wear and tear or damage from anything other than the product's intended use.

Because of the nature of combative training — striking, clinching, throwing, grappling — we cannot assume responsibility for components that loosen or detach through regular use, abuse, or misuse. Excessive stress is placed on the stitching when oversize clothing is not worn over the gear, because partners pull and tug on the closures. A tailor, tack shop, or leather specialist can usually reattach a strap or fastener quickly and inexpensively.

Blauer Tactical Systems, Inc. warrants its products free from defects in materials and workmanship for 90 days from date of purchase, provided the products have not been subject to accident, alteration, negligence, abuse, or misuse.

Course Refund Policy

Our specialty courses are limited in size, and certain courses require an application, approval, or verification of a government ID. Once you are accepted we send confidential and proprietary material. For those reasons we do not issue refunds if you cannot make the dates you committed to.

We hold your deposit or payment as a credit, without risk or penalty, until you can attend a future course. If you need to postpone due to illness, injury, or another legitimate reason, we hold that credit indefinitely until you re-book.

Need Help?

Email ask@blauertactical.com with your order number and we'll take care of it.